Professional and Discreet Investigations into Elder Abuse and Neglect Across the UK

If you have any concerns of elder abuse or neglect, you should firstly report this to police on 101 or 999 in an emergency.

At On The Case, we understand that concerns about the treatment of elderly or vulnerable people can be deeply distressing. Our experienced investigators carry out professional elder abuse investigations to help families, care providers and professionals uncover the truth, protect vulnerable individuals and ensure appropriate action is taken.

We handle every enquiry with compassion, professionalism and complete confidentiality — delivering factual evidence that supports safeguarding and legal processes when required.

Understanding Elder Abuse

Elder abuse can take many forms, including physical harm, emotional neglect, financial exploitation or poor care standards. It can occur in a domestic, residential or care home setting and often goes unnoticed or unreported.

If you have concerns about a relative’s welfare, unexplained injuries, missing money or a sudden change in behaviour, our investigators can help you find out what is really happening.

Our Elder Abuse Investigation Services

Our investigations are tailored to each situation and may include:

• Discreet evidence gathering to identify neglect, mistreatment or exploitation

• Welfare visits and interviews to assess wellbeing and living conditions

• Financial background checks to detect fraud or misuse of funds

• Surveillance to monitor care standards and daily interactions

• Liaison with safeguarding authorities or legal representatives when appropriate

All investigations comply with UK safeguarding regulations, privacy laws and data protection requirements.

Working with Families and Professionals

We work closely with:

• Families concerned about relatives in care

• Solicitors and legal representatives

• Care providers and safeguarding teams

• Local authorities and healthcare professionals

Our independent investigations can support internal enquiries, legal proceedings or safeguarding actions by providing verified, unbiased evidence.

How We Work

1. Private Consultation – We discuss your concerns and gather background information.

2. Investigation Plan – We outline a clear, proportionate approach focused on the safety and wellbeing of the individual.

3. Evidence Collection – Our investigators discreetly gather information, conduct interviews and observe care conditions.

4. Detailed Report – You receive a clear, factual summary of findings with supporting evidence where appropriate.

Why Choose On The Case

• Experienced former police investigators with safeguarding expertise

• Discreet, ethical and compassionate approach

• Clear, factual reporting suitable for legal or safeguarding purposes

• Independent and objective findings you can rely on

• UK-wide coverage with rapid, confidential response

We take every case seriously and ensure all concerns are investigated with professionalism and respect for the individuals involved.