Discreet and Professional Missing Person and Welfare Investigations Across the UK

To report a missing person or for any immediate concerns, please call the Police on 101 or 999 in an emergency (within the UK).

At On The Case, we understand how worrying it can be when someone you care about cannot be reached or may be at risk. Our experienced investigators carry out professional welfare and missing person checks to help families, friends and organisations locate people, confirm their wellbeing and provide reassurance when it matters most.

Whether it’s a loved one who has lost contact, a vulnerable relative or a person connected to a business or legal matter, we handle every enquiry with care, professionalism and complete confidentiality.

When to Request a Welfare or Missing Person Check

There are many situations where a welfare or tracing enquiry may be appropriate:

• A family member or friend who has gone missing or stopped communicating

• Concerns for the safety or wellbeing of an elderly or vulnerable person

• Reconnecting with a relative, former partner or friend after losing touch

• Locating witnesses, former employees or debtors for legal or business reasons

Our investigations are tailored to each case and conducted with discretion and sensitivity.

Regular Welfare Visits for Elderly or Vulnerable Individuals

For families who live far away or cannot visit regularly, we offer scheduled welfare checks for elderly or vulnerable people living independently or in care settings.

These visits provide reassurance that your loved one is safe and well, while maintaining their privacy and dignity.

Our welfare checks can include:

• In-person visits to confirm safety and general wellbeing

• Discreet observation of living conditions or care standards

• Follow-up communication and reporting for family members

• Coordination with care providers or support services if concerns are identified

This service is ideal for families who want peace of mind between visits or for professionals responsible for safeguarding clients or residents.

Our Missing Person Investigation Services

Our team combines traditional investigative methods with modern intelligence tools to locate individuals effectively and lawfully. Services include:

• Tracing enquiries using open-source intelligence (OSINT) and confidential databases

• Welfare checks to confirm an individual’s safety and wellbeing

• Neighbourhood enquiries and discreet fieldwork where appropriate

• Collaboration with authorities if there is risk of harm or criminal concern

• Detailed reporting with verified findings and supporting evidence

All investigations comply with UK Data Protection, privacy and safeguarding legislation.

How We Work

1. Initial Consultation – We discuss your concerns and gather background information.

2. Investigation Plan – We recommend a lawful and effective approach tailored to your needs.

3. Investigation Process – Our investigators carry out research, tracing or welfare visits as required.

4. Final Report – You receive a clear, factual summary of findings with any relevant evidence.

Why Choose On The Case

• Experienced former police investigators with specialist tracing experience

• Sensitive and ethical handling of every enquiry

• Discreet, confidential and results-driven service

• UK-wide coverage with prompt response times

We treat every case with urgency, empathy and respect — ensuring you receive accurate information and peace of mind.